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FAQs - Frequently Asked Questions About FormulaMod Store
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FormulaMod Official Store
Q: Shipping methods show 'no list' when submitting an order?
A: This is caused by a web page information bug, please refresh the page or re-enter the order submission process, then it will back to normal.
*If multiple refresh and re-enter doesn't work, please contact us.
Q: How to track my package?
A: Copy your tracking to https://www.17track.net/en
*Some logistics tracking may not be recognized on some tracking service websites. 17track has a high recognition rate, so this website is recommended for tracking.
Q: Where will the package be sent from?
*The brand factories are in China, and the products are first-hand from them.
Q: How long is the order preparation time?
A: All orders require more or less preparation time, it depends on the stock and the production situation, etc.
*You can contact the seller in advance to understand the situation if you are urgent.
Q: Payment method?
A: At present, due to the signing of some agreements and website limitations, only Paypal is temporarily supported for payment.
Q: Whether the product price includes customs cost (VAT/tariff)?
A: On this website, the prices of all products sold do not include any customs cost.
*For customers in EU countries, we will conduct VAT pre-payment for packages less than €150, according to the latest EU VAT rules (the VAT amount is charged in advance, and the shipping service provider pays VAT to EU customs on behalf of the customer).
More details: Notes On The New EU VAT Rules And VAT Pre-payment