• 0
    Cart Total: items

    Your cart is currently empty..

Shipping Policy

Shipping Policy

Package preparation time and shipping time

All orders and packages require time to prepare the product.

1. Some products need to be customized, such as some GPU blocks, distro plates, some CPU blocks, special fittings, some kits, etc.

Therefore, there will be product preparation time for all orders, which cannot be avoided.


2. Manufacturers have the right to adjust their production plans and inventory levels.

Therefore, a small part of the product inventory is insufficient or production delays, which is normal.

When we learn the news, we will notify you as soon as possible, if your order involves these contents.


3. If you want to know these situations, you can contact the seller about them in advance.


When you choose the "SHIPPING METHOD" during the order submission process, the shipping time mentioned in the shipping introduction refers to:

When package tracking is available, the estimated shipping time (the time for the package is on the road), it does not include any package preparation time.

*Please note that you choose the shipping method, NOT the package arrival time

It only affects the method the packages are shipped and the time in transit, and does NOT affect the preparation time and processing time of any order.

All orders are processed in chronological order of order submission.


Adjustment
According to the service, logistics method and quotation provided by the logistics company we cooperate with.

We reserve the right to modify the logistics solutions provided on our website.

According to market conditions, transportation conditions, world environment (such as the impact of Covid-19), etc., we have the right to make adjustments to the logistics method and its price, or add/remove logistics methods.


Force majeure
We are not responsible for the suspension or adjustment of logistics methods caused by force majeure.

E.g:

  • Under the influence of Covid-19, some logistics methods or the National Post have suspended operations.
  • The destination country cannot be delivered due to natural disasters or wars.
  • Service suspension caused by national policies or other international factors.


Shippig cost and customs duty
We only charge the costs for used to shipping incurred during the transportation, and do not include any customs duties.

Customs duties are collected by the destination country, and we have no right to interfere with it.

Any customs duties incurred during the transportation should paid by the buyer.


Destination
We try our best to provide reachable transportation services to all parts of the world.

If you don't find available in your country, please contact us.


Additional charges

We are not responsible for when the package arrives in the destination country, if the local service charges you additional fees.

That is the behavior of the local service, not the original intention of the logistics service provider.

In some countries, the local delivery service is served by a third-party company. If you have any objections to the third-party company, you can contact your local logistics service provider or that third-party company.

You can give us feedback, we will report to the logistics service provider for that, and consider changing to other service providers.