Privacy Policy

FormulaMod ("we", "us") respects your privacy. This policy explains what personal data we collect when you visit formulamod.com, why we collect it, how long we keep it, and the rights you have over it. By using our site you agree to the practices described here.

What We Collect

Account and order data — name, email address, shipping and billing address, phone number, and order history.
Payment data — payment is processed by third-party processors (such as PayPal, Stripe, and card networks). We do not store your full card number on our servers; we receive only a transaction reference and the last four digits.
Technical data — IP address, browser type, device type, referring URL, pages viewed, and timestamps. Collected via standard server logs and analytics cookies.
Communications — emails you send to customer service and any attachments you include.

Why We Collect It

To process and ship your orders and handle returns.
To provide customer support.
To prevent fraud and secure our site.
To improve product pages, navigation, and site performance.
To send order updates and, if you opt in, occasional product news.

Cookies

We use cookies for: keeping you signed in, maintaining your shopping cart, remembering preferences, and basic analytics. You can disable cookies in your browser, but some site features (notably checkout) will not work without them. We do not use third-party advertising trackers without consent where local law requires it.

Third Parties We Share Data With

We share only the minimum data needed to fulfill your order or run the site:

Payment processors — to charge your card or process PayPal payments.
Shipping carriers — DHL, FedEx, UPS, and national postal services receive your name, address, phone, and order contents to deliver your package.
Customs authorities — required item descriptions and values for international shipments.
Analytics and hosting providers — to keep the site running and to understand site usage in aggregate.

We do not sell your personal data.

Data Retention

Order records are retained for up to 7 years to comply with tax and accounting requirements. Account profiles are kept while your account is active and deleted on request. Server logs are typically rotated within 90 days.

Your Rights

Depending on where you live (EU/UK GDPR, California CCPA, and similar laws), you have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data, subject to legal retention obligations.
Export your data in a portable format.
Opt out of marketing emails (every email has an unsubscribe link).
Object to certain processing.

Contact for Privacy Requests

Email customerservice@formulamod.com with the subject line "Privacy Request". We will respond within 30 days.

Updates

We may update this policy occasionally. Material changes will be highlighted on this page. Last reviewed: 2025.